Support

City of StarLight · iOS

Frequently Asked Questions

Q: How do I play?

Tap two or more adjacent stars of the same color to pop them. The more stars you clear in a single tap, the higher the score multiplier. Reach the target score to advance to the next level.

Q: How is the score calculated?

Your score depends on how many stars you clear at once — bigger pops give bigger multipliers. Try to set up large clearings for maximum points.

Q: Will I lose my progress?

Progress and high scores are saved locally on your device. Updating the app will not erase them; uninstalling the app will delete all local data.

Q: Why do ads appear? Can I limit personalized ads?

Ads help keep the app free and support ongoing development. On first launch, iOS will ask whether to allow cross-app tracking — you can change this anytime in Settings → Privacy & Security → Tracking. You can keep playing normally either way.

Q: The app crashes or behaves unexpectedly. What should I do?

Try restarting the app or your device first. If the issue persists, email us with your device model, iOS version, and a short description of what happened — we'll investigate as soon as possible.

Q: I have a feature suggestion or feedback!

We'd love to hear it — drop us an email.

Contact Us

For any questions, suggestions, or partnership inquiries, email us:

support@stone9981.online

We usually reply within 24–48 hours